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SOATest License Activation Failed

Speedy993
Speedy993 Posts: 75

SOATest is running in command line mode on our build and deployment server and is kicked off by an Ant script. When SOATest starts up it gives an error about the license not being active. Despite this error, the tests are executed anyway.

I am able to run SOATest 2024 without problems on my local computer and when I log into the build server and run it locally there I also don’t have any problems. The issue appears to only be when running from the command line.

Could I have a setting in the license server that is incorrect or perhaps the license is not quite correct for our configuration?

Any suggestions would be helpful.

 [echo] ****************************************************************
 [echo] Running SOAtest tests 
 [echo] ****************************************************************
 [exec] soatestcli: Version 2024.2.0 (10.7.1.202410281200) -- Copyright (C) 2024 Parasoft Corporation
 [exec] License: Machine id WIN32-28eca150 (Default)
 [exec] License: Activation failed: There is no license for this product
 [exec] License: Machine id WIN32-28eca150 (Default)
 [exec] Sending usage data is disabled, use usage.reporting.enabled to enable

Thanks!

Comments

  • Speedy993
    Speedy993 Posts: 75

    I forgot to mention that I just recently upgraded to 2024.2 (10.7) and have linked the licenses to the previous licenses for version 2021.2 (10.5). Three of the license's are 'floating, while the one used for the command line execution is machine locked.

  • sang_parasoft
    sang_parasoft Posts: 28 admin

    Hi Speedy993,

    Don't hesitate to contact Parasoft support at https://customerportal.parasoft.com or email license@parasoft.com with your machine ID. If you upgrade from 2021.2, you must update your license key.