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Error Refreshing CTP

Gambit
Gambit Posts: 28
edited June 2021 in CTP

Good morning,

When I attempt to refresh CTP I am receiving the error "An error has occurred handling the request in SOAtest." with no additional details.

When I check the catalina log file on the CTP server, I am seeing this error repeating.
08-Jun-2021 09:51:14.752 INFO [http-nio-8080-exec-327] com.parasoft.ctp.api.manager.VirtualizeServerFileManager.refreshTests Finished refreshSOATestProjectFolders() 08-Jun-2021 09:51:14.752 INFO [http-nio-8080-exec-327] com.parasoft.ctp.api.manager.VirtualizeServerFileManager.refreshTests Starting refreshSOATestProjectFiles() 08-Jun-2021 09:51:18.593 INFO [http-nio-8080-exec-327] com.parasoft.ctp.api.manager.VirtualizeServerFileManager.refreshTests Finished refreshSOATestProjectFiles() 08-Jun-2021 09:54:08.736 WARNING [http-nio-8080-exec-330] com.parasoft.ctp.api.service.virtualizeservice.VirtualizeService.registerServer registerServer(null, ip-10-7-3-136.ec2.internal, [9080], 9.10.8.20191028, [Id: null, Key: virtualize_server_name, Server: null, Value: SoaVirtDocker]) 08-Jun-2021 09:54:08.736 INFO [http-nio-8080-exec-330] org.apache.cxf.phase.PhaseInterceptorChain.doDefaultLogging Application {http://em.parasoft.com/VirtualizeService/1.3}VirtualizeService#{http://em.parasoft.com/VirtualizeService/1.3}registerServer has thrown exception, unwinding now: java.rmi.RemoteException: CTP is unable to connect to this SOAtest/Virtualize server on any of the provided ports: [9080] Try restarting this SOAtest/Virtualize server.; nested exception is: com.parasoft.ctp.api.manager.VirtualizeServerManagerException: CTP is unable to connect to this SOAtest/Virtualize server on any of the provided ports: [9080] Try restarting this SOAtest/Virtualize server.

All servers are showing as "Online" status, and the refresh appears to have been successful. I can even ping the Virtualize server that is supposedly the problem. I can't find anything in the documentation to track down issues here. Any ideas?

Comments

  • Matt Love
    Matt Love Posts: 67 admin

    Hello,
    Relevant information from the log is "CTP is unable to connect to this SOAtest/Virtualize server on any of the provided ports: [9080] Try restarting this SOAtest/Virtualize server." Has this problem been resolved since you first reported it? If so, would you kindly share your solution?